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Survey Finds Consumers Are Concerned About the Frequency of Food Recalls

Recalls impact consumer confidence in brands even though they still feel that recalls are effective overall.

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A new consumer survey commissioned by GS1 US reveals that while 85% of Americans believe food recalls are effective in protecting public health and safety, 93% are concerned about how frequently they occur. Additional findings from the survey highlight the impact that food recalls have on consumer behavior:

  • 60% say they have avoided an entire food category, such as lettuce, following a recall.
  • 59% report hesitancy to purchase the same product or brand again after a food recallespecially millennials (65%) and Gen Z (64%) compared to baby boomers (53%).
  • 57% admit to discarding recalled food even if their state or region was not impacted, with millennials (70%) most likely to take this precaution.
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